Delivery across Lithuania

Any goods you have ordered on our online shop shall be delivered to any address in Lithuania  

by our partner UAB DPD Lietuva.  

 

DELIVERY RATE

  • Free of charge, when the value of goods ordered exceeds 100 EUR (incl. VAT);
  • When the value of goods ordered is below 100 EUR  (incl. VAT), delivery rate depends on the parcel weight:
      WEIGHT

RATE

      up to 2 kg 2,60 €
      up to 5 kg 2,67 €
      up to 20 kg 4,95 €
      up to 31,5 kg 5,90 €

 

There is a 20 EUR surcharge per parcel for delivery to the Curonian Spit (besides the standard rate based on weight of parcel).  

Restrictions on dimensions and weight of a parcel

Package length (C): 16 to 175 cm
Package width (A): at least 12 cm
Package dimensions: up to 300 cm = ((A+B) x 2) + C
Maximum weight per package of parcel: 31.5 kg.

 

We are happy to deliver packages of larger dimensions or larger weight (when shipment includes spare parts as a windscreen, body parts, gearbox, etc.); however, these may be subject to a surplus delivery charge (to be agreed individually with each customer).

 

You can check your delivery rate here:

  • Order Checkout
  • Shopping cart;

 

PICK UP FREE OF CHARGE AT OUR OFFICE

You can also pick up the items personally at your convenience; no delivery charge applies.

We shall inform you be e-mail as soon as your order is ready and can be collected.

Items are available for collection at the office of UAB "Krasta Auto Vilnius" situated at Ozo g. 10A, 08200, Vilnius..

Working hours: Mon-Fri 8-19.00, Sat 9-15.00, closed on Sundays.

 

WHAT IS ESTIMATED DELIVERY PERIOD?

Time required for processing of your order for dispatch or delivery at our office depends on availability of items required in our warehouse at the time you place your order. The information is available immediately, as soon as you select an item of your preference on the online shop.

  • when all the items happen to be stored in the warehouse, we shall process your order within 1 business day from the payment date;
  • when some of the items are not stored in the warehouse, we shall process your order within 7 business days.

A courier shall deliver your order on the next business day. You shall be informed on expected delivery time by a phone call or by SMS in advance.

WHAT ABOUT DELAYS IN DELIVERY?

We usually deliver the goods ordered on time; however, there are a few exceptions, such as:

  • where the manufacturer delays dispatch of a spare part ordered; waiting period can last up to 30 days;
  • due to transport difficulties, or where the post, currier service, or other third parties are responsible; the, delivery period can be extended up to 21 days.

ACCEPTANCE OF ITEMS

When accepting or collecting the items you have ordered, be sure to check the condition of both parcel and each item(s), and to sign an invoice (waybill) or other document on acceptance of your parcel.

Should you find any damage to the exterior of your parcel and/or item, or find any set of items incomplete at the time of acceptance of the items, make sure to make a relevant entry in the invoice, waybill or another document on acceptance of the parcel, and fill in a statement on damage / inconsistency of a parcel and/or item in the presence of our representative delivering the item(s) or a staff member of a courier service delivering (bringing) your parcel. Should you fail to comply, we shall no longer be liable for:

  1. damage to items due to reasons other than manufacturing defect;
  2. incomplete set of items, provided this can be ascertained through visual check of the items.

For any questions please call  +370 615 93548 or e-mail us at pagalba@bmwautodalys.lt

 

Need Help?
+370 615 93548
I-V (9:00 - 18:00)
contact us »
Allow us 2 business hours to respond.

VIN - vehicle identification number. You can find it on your vehicle registration document.

It's enough to provide last 7 symbols, letters are case-insensitive.